Professionals That Deliver
Let Next Horizon augment your development and production teams with a tightly integrated off-site delivery center or onsite at your facility, resulting in seamless service delivery and clear alignment with business requirements. We take ownership of delivering value through Service Level Agreements (SLA’s).
- 24/7 Support
- Live Interaction
- Agile Project Management
- On Time Delivery
Benefits of Service Level Agreements
Service Level Agreements (SLAs) are agreements between you and your solution provider for delivery of service and support for a fixed term at an agreed-upon cost. Key benefits of SLAs include:
- Priority response times
- Unlimited support
- Guaranteed service
- Reduced overhead
Next Horizon will customize a Service Level Agreement that best meets your business needs.
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