AdventHealth: Risk Management System

Improving Risk Management through a Centralized Data Hub

AdventHealth was in urgent need of optimization to their risk management system for the Florida Hospital Network. All risk management processes were documented manually on multiple systems. Next Horizon built a solution that would streamline their risk management system into one application.

Project Highlights

  • Developed Centralized Risk Data Hub
  • Increased Speed and Accuracy of Risk Assessments
  • Led to Improved Risk Management and Safety Practices

Technology Stack

  • C#C#
  • HTML5 LogoHTML5
  • jQuery LogojQuery
  • Microsoft SQL LogoMicrosoft SQL
  • RESTful ServicesRESTful API
  • SQLSQL

The Client

AdventHealth hosts more than 80,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, holistic care. Their mission, shared vision, common values and focus on whole-personal health is their commitment to making communities healthier with a unified system: nearly 50 hospital campuses and hundreds of care sites in diverse markets throughout nine states.

Advent Health building in Orlando, Florida

AdventHealth Building in Orlando, FL

The Challenge

AdventHealth wanted to optimize their risk management process for the Florida Hospital Network.

As hospitals take in patients, there are several factors that affect their company’s risk when taking care of each patient. For instance, if a patient continues to put their guard rail down when someone isn’t looking, that poses a risk to both the patient and the organization. Those small incidents and variables were manually logged by the medical professionals in multiple systems.

Manually logging in risk information into multiple systems daily was inefficient, time-intensive and led to inaccuracies in the data. Advent Health approached Next Horizon to build a solution that would streamline their risk management process by having all risk data in one centralized application.

The Solution

NH developed a solution where observed risks and scheduled safety practices would be entered, scheduled, monitored and tracked in a centralized application. The application was also a conduit for risk-related data to and from other relevant applications. The application was for 3rd party personnel such as nurses, doctors and other medical personnel to update risk information in real-time. They could use a terminal, tablet or other digital devices to record risk variables into the system on the go.

Male Doctor attending female patient
AdventHealth on Tablet

The Results

The final solution allowed AdventHealth’s Florida Hospital Network to more accurately report, track and develop strategies to more effectively manage risk. It removed duplication of effort in their risk management efforts and the centralized data was used to better prepare the hospital network with current and thorough risk assessments. The application has been running for several years and has made the company more diligent in its risk assessment efforts.

Project Highlights

  • Developed Centralized Risk Data Hub
  • Increased Speed and Accuracy of Risk Assessments
  • Led to Improved Risk Management and Safety Practices

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Project Manager Insight

Our goal for this project was to increase efficiency for their staff. The design of the application mimics insurance company programs by having the applicant fill out a form, establishing risk, and securely communicating between the doctor and the risk management department along with a quoting engine, hierarchal approval workflows and insurance certificate management. We were able to successfully turn a daunting manual process into an automated digital workflow with success.

  • Harry Ellis III
  • Next Horizon, CIO