Application Support and Maintenance

Let Next Horizon augment your development and production teams with a tightly integrated off-site delivery center or onsite at your facility, resulting in seamless service delivery and clear alignment with business requirements. We take ownership of delivering value through Service Level Agreements (SLA’s).

• 24/7 Support
• Live Interaction
• Agile Project Management
• On Time Delivery

Service Level Agreements (SLAs) are agreements between you and your solution provider for delivery of service and support for a fixed term at an agreed-upon cost. Key benefits of SLAs include:

• Priority response times
• Unlimited support
• Guaranteed service
• Reduced overhead

Next Horizon will customize a Service Level Agreement that best meets your business needs.