FAQ

Many websites do not work well on a mobile device. They are slow to load, hard to view and do not offer the right kind of experience for customers who are on-the-go. Today over 30% of purchases are made on Mobile devices, yet 84% of purchasers experience difficulty completing a mobile transaction. If your business is not on mobile, your customers will not be able to find you.

Mobile websites are built to utilize the features and convenience of mobile devices to provide the best possible experience to users. Besides adapting to the smaller screen of a mobile phone, they are also made easier to navigate using touch or a keypad and provide more direct access to the information needed while on the go.

Studies show that visitors who access a full website on their mobile phones complain about how much time and data is required to load the site and how hard it is to find the information they need. Most will abandon the site and look for a competitor with a more mobile-friendly website. 61% of mobile users call a business after searching and 59% of mobile users visit a business after searching.

Your computer is at risk when it is connected to the Internet, either through a dial-up (modem) connection, through a broadband (DSL or cable) service, and even large ISP T1 and greater connections. Without a firewall, your computer is operating with an “open door” policy. Hackers can get in, take your information, passwords, documents, and photos. It leaves a “back door” open so that hackers can turn your computer into a “zombie” and use it to attack other computers. You need a firewall!

Networking is a group of connected computers that allow the sharing of information and equipment. The most basic network is made up of two computers connected by a cable in order to exchange information quickly and efficiently.

A WAN is a Wide Area Network. It is a group of computers connected through bridges, routers, hubs, and repeaters. The network may extend across buildings on a campus, across the country, or even around the world.

A variety of issues can cause your PC performance to slow – from server issues, to outdated software, to a data cable being bent. Next Horizon can help you quickly run through the process of elimination to identify the cause, fix it, and get you back to your productive work.

Read our blog for a full update and a video tutorial to share with employees at your work site.

C#(C-Sharp), ASP.net, Java, C++, Visual Basic, Active Server Pages, PHP, Jquery, and Javascript.

Yes, we are a Microsoft Certified Partner and certified Microsoft Independent Software Vendor (ISV).

A database is an organized collection of information. Some examples: telephone book, student directory, and excel spreadsheet. These are miniature examples of a database. A database leaves you with endless possibilities to dynamically drive your content to your client.

Fiber optic technology transmits data by pulses of light. It is known for its high bandwidth and is capable of higher transmission rates than other competing ISP technologies.

While it isn’t available in all areas, fiber optic can be a very good option for. Since there are different upstream and downstream speed options, the scalability is an impressive feature not found on most other comparable Internet services.

The price for fiber optic Internet access varies based on the different options in upstream and downstream speed.

Yes, because of the equipment and time involved in establishing a connection, the minimum contract term is 1 year and discounts are offered for extended contract terms.

Lead time for this service is approximately 30 days. Once your order is placed, a representative will conduct an on-site survey and will verify local loop fees and lead times prior to contract execution.

A T1 line is a high-speed digital telephone line that transfers signals at 1.544Mbps and accommodates up to 24 telephone lines or trunks. A T1 line can be used in place of separate local trunks and lines from the local telephone company. It also has the ability to bypass your local telephone company and connect directly to your long distance service provider.

If you need more throughput, “bonding” is a method of combining 2 or more T1s together to ultimately increase your T1 access. Using Multi-link Point-to-Point Protocol, we can achieve 3 to 12 Mbps or more of total bandwidth. If one of the component T1s should fail, the data is automatically routed over the remaining T1s.

PRI’s are the industry standard for reliable digital voice and data access on ISDN transport facilities. 23B+1D channels configured with Direct Inward Dialing numbers to get calls to your employees directly, with valuable features such as caller ID.

A SIP Trunk is primarily a concurrent call that is routed over the IP backbone of a carrier using VoIP technology. SIP Trunks are used in conjunction with an IP-PBX and are thought of as replacements for traditional PRI or analog circuits. The popularity of SIP Trunks is due primarily to the cost savings of SIP, along with the increased reliability as backed by the SLAs of SIP Trunk Providers.

Computing delivered over the internet like a utility service that can be accessed by any device that has an internet connection. Computing horsepower is located and happens outside the company on external servers, so no computing hardware needs to be owned and operated by the company. Think of Terminal Services on steroids.

Imagine your server room or server area gone, no more major capital expenditures on equipment and facilities. Imagine desktops that don’t crash and hard drives that don’t fail, but with the same user experience. Imagine a secure safe environment for your systems and data taken care of by experts not on your direct payroll for a flat monthly fee that covers everything at a lower cost than you currently pay. This is what Cloud Computing can look like now.

Big companies have commonly been using Cloud Computing technology for a while now. Now smaller companies are increasingly changing to this way of running IT. Specialized managed IT companies are helping these smaller companies move their IT to the cloud and then run their IT efficiently – and this is accelerating the trend. Your office has actually been using a piece of our cloud services for over 2 years.

No. There is no cost burden of server ownership and therefore no expensive capital expenditure. You buy “server use” from a virtual server created for you in our external data center and pay for it by means of a simple monthly fee.

In a Cloud Computing setup, a company’s current servers, with their existing enterprise software, is transitioned over to newly created virtual servers which are theirs only. The company accesses everything as before as normal, with the exception that it is now communicated over the internet not the company’s local area network in a secured model. You would still be responsible for the Company Specific Software licenses and the ownership would remain with you.

With a full Cloud Computing implementation there are no servers or PCs at the business locations. Data is securely protected and continuously monitored on servers in a safe local physical environment and backed up behind a firewall. All PCs are changed to “Virtualized Desktops”, as the die or cost of repair is no longer feasible. Employees will have a Thin Client, mouse, keyboard and screen but nothing will change in their computing experience. They will be looking at their screens with all their familiar programs such as Office, Outlook, etc.. They will be able to save to “My Docs” and other drives as normal.

We as the cloud management company will take care of equipment, Microsoft software licensing, antivirus, Spam Filtering, Security, secure backup, server and virtual desktop monitoring, and all the other IT headaches that you would rather not worry about. It’s easy to add desktops as you grow, or take them away just as easily if you need to downsize, paying for what you need.

The typical IT person working in or for a company is spending up to 80% of their time keeping stuff up-and-running – PCs, hard drives, updates to office software, virus spam protection issues. It’s “busy work” which does nothing to improve the company’s performance. With a Cloud Computing solution companies does not have to spend time on these activities. More time can be spent on activities that support the business.

Typically, because of the physical security and data security used, cloud security protection is almost always much better than most local company networks. Security over the internet is extremely high with firewalls that form barriers and which are monitored continually. Advanced backup and data recovery mean even a catastrophe can be quickly recovered from. And because all the company data is held on the company’s remote servers and is not being held all over the place (such as on local hard drives, thumb drives etc.) the likelihood of software and data contamination and theft is reduced.

This is a very important topic. Companies frequently think that their own server rooms are somehow immune from catastrophe and they are also very often woefully under-prepared for a disaster. Simply doing tape backups, putting tapes in fireproof boxes and other methods can give a false sense of security. The reality is if disaster strikes, you need the very latest backup data recovery technology so that you can be up and running in minutes or hours not days or weeks or never! Cloud computing solutions typically take incremental snapshots backed up to multiple locations physically elsewhere to ensure you will be up and running again very quickly.

With Cloud Computing, your Virtual Desktop can be accessed anywhere and anytime. Other solutions require your office PC to be turned on, and your office Internet connection to be live. Most Internet connected devices, such as laptops, tablets, smart-phones, can be used to connect to your desktop. Imagine being able to run Excel, PowerPoint or any of your business specific software from an iPad or a smart-phone! And security remains at a high level for remote access since only keystroke and screen refresh is sent between the data center and your smart device, but no actual data.