Large Central Florida Hospital System: Risk Management System
Improving Risk Management through a Centralized Data Hub
Large Central Florida Hospital System was in urgent need of optimization of its risk management system for a large Florida Hospital System. All risk management processes were documented manually on multiple systems. Next Horizon built a solution that would streamline its risk management system into one application.
Project Highlights
- Developed Centralized Risk Data Hub
- Increased Speed and Accuracy of Risk Assessments
- Led to Improved Risk Management and Safety Practices
Technology Stack
C#
HTML5
jQuery
Microsoft SQL
RESTful API
SQL
The Client
Large Central Florida Hospital System hosts more than 80,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies, and hospice centers to provide individualized, holistic care. Their mission, shared vision, common values, and focus on whole-personal health are their commitment to making communities healthier with a unified system: nearly 50 hospital campuses and hundreds of care sites in diverse markets throughout nine states.
The Challenge
Large Central Florida Hospital System wanted to optimize its risk management process for the large Florida Hospital System.
As hospitals take in patients, there are several factors that affect their company’s risk when taking care of each patient. For instance, if a patient continues to put their guard rail down when someone isn’t looking, that poses a risk to both the patient and the organization. Those small incidents and variables were manually logged by the medical professionals in multiple systems.
Manually logging in risk information into multiple systems daily was inefficient, time-intensive and led to inaccuracies in the data. Large Central Florida Hospital System approached Next Horizon to build a solution that would streamline their risk management process by having all risk data in one centralized application.
The Solution
NH developed a solution where observed risks and scheduled safety practices would be entered, scheduled, monitored and tracked in a centralized application. The application was also a conduit for risk-related data to and from other relevant applications. The application was for 3rd party personnel such as nurses, doctors and other medical personnel to update risk information in real-time. They could use a terminal, tablet or other digital devices to record risk variables into the system on the go.
The Results
The final solution allowed the Large Central Florida Hospital System Network to more accurately report, track and develop strategies to more effectively manage risk. It removed duplication of effort in their risk management efforts and the centralized data was used to better prepare the hospital network with current and thorough risk assessments. The application has been running for several years and has made the company more diligent in its risk assessment efforts.
Project Highlights
- Developed Centralized Risk Data Hub
- Increased Speed and Accuracy of Risk Assessments
- Led to Improved Risk Management and Safety Practices
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Project Manager Insight
Our goal for this project was to increase efficiency for their staff. The design of the application mimics insurance company programs by having the applicant fill out a form, establishing risk, and securely communicating between the doctor and the risk management department along with a quoting engine, hierarchal approval workflows and insurance certificate management. We were able to successfully turn a daunting manual process into an automated digital workflow with success.
- Harry Ellis III
- Next Horizon, CIO
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